Terms of Purchase for Mejurn​

Welcome to Mejurn. These Terms of Purchase govern your use of our website (www.mejurn.com) and the purchase of any products (earrings, rings, necklaces, bracelets, charms) from us. By placing an order, you agree to be bound by these terms.​

1. Order Placement and Acceptance​

• All orders are subject to availability and acceptance by Mejurn. After you submit an order, we will send a confirmation email to your provided address acknowledging receipt. This does not constitute acceptance; your order is confirmed only when we dispatch the products and send a shipping confirmation email.​

• We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraud. If your order is canceled, we will notify you and issue a full refund (if payment has been processed).​

2. Pricing and Payment​

• All product prices are displayed in USD (United States Dollars) and include applicable taxes (where required by law).​

• We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our checkout page.​

• Payment must be completed in full at the time of order placement. Failure to provide valid payment information may result in order cancellation.​

3. Shipping and Delivery​

• Processing Time: Orders are processed and shipped within 1–3 business days of payment confirmation.​

• Delivery Time: All shipments (domestic and international) are estimated to arrive within 6–12 business days from the date of dispatch. Delivery times are approximate and may be affected by customs delays, carrier issues, or public holidays.​

• Shipping Cost: We offer free global shipping on all orders, with no minimum purchase required.​

• Tracking: A tracking number will be provided in your shipping confirmation email, allowing you to monitor your package’s progress.​

4. Returns and Refunds​

• Return Period: You may return any unused, undamaged products (in their original packaging) within 60 days of delivery for a full refund. Customized or personalized items are not eligible for return unless defective.​

• Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the item. You are responsible for ensuring the product is safely shipped back to us; we recommend using a trackable shipping method.​

• Refund Processing: Once we receive and inspect the returned item (to confirm it meets our return criteria), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method.​

5. Product Information​

• We strive to provide accurate descriptions, images, and pricing for all products. However, we do not warrant that product images will exactly match the physical item due to variations in screen settings.​

• Dimensions, materials, and specifications are provided as guidelines; minor variations may occur due to the handcrafted nature of some products.​

6. Limitation of Liability​

• Mejurn shall not be liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products, including but not limited to delays in delivery, loss or damage to packages during shipping, or dissatisfaction with product appearance (where descriptions and images are accurate).​

• Our total liability for any claim related to your order shall not exceed the total amount paid for the products in question.​

7. Contact Us​

For questions or concerns regarding these terms, please contact our customer service team at:​

[email protected]​